Why Evaluations Matter
Evaluations transform ad-hoc testing into systematic quality assurance:Evaluation Dashboard
Navigate to Evaluate → Evaluations from the left navigation panel to access your evaluations. The Evaluations page is shared by single-turn evaluations and multi-turn simulations. Use the Turn type filter to distinguish between them.
Creating an Evaluation
Click New Evaluation in the top right corner of the Evaluations page.Add Manually
Build test suites from scratch, one test case at a time
Upload CSV
Import a spreadsheet of test cases in bulk
Create using AI
Generate test cases using AI based on your description
Multi-turn simulation scenarios are created separately. See Simulation Evaluations.
Configure Basics
Both creation methods start with the same basics:Creating Items Manually
1
Open Creation Form
Click the Create Evaluation button and configure the basics above.
2
Add Test Cases
For each test case, provide:
3
Select Evaluators
Click Next and select evaluators from the library or your saved configurations.
4
Map Variables
Configure variable mappings to connect evaluator inputs to your data:
5
Finalize
Click Create Evaluation to complete the process.
Uploading a CSV
For bulk creation, prepare a CSV with columns for input, expected output, and optional metadata.1
Upload Your File
Choose Upload CSV as the creation method and select your file. A sample template is available for download.
2
Map Columns
Assign each CSV column to a target field—input, expected_output, metadata—or skip it.
3
Review Validation
Row-level errors are flagged before import. Fix any issues and re-upload if needed.
4
Select Evaluators
Continue through evaluator selection and variable mapping as with manual creation.
Managing an Evaluation
Open any evaluation to manage it. The detail page has three tabs:
From the detail page you can also:
- Clone the evaluation or individual test cases to create variants
- Bulk edit items across the evaluation
- Manage default evaluators — add evaluators that apply to all items, or override them for specific items

Running an Evaluation
Once your evaluation is configured with evaluators, trigger a test run via the SDK.1
Copy Evaluation ID
Open your evaluation and copy the Dataset ID displayed at the top of the page.

2
Trigger Evaluation
Use the Dataset ID to fetch the evaluation and run a test suite. The task function receives the The output is compared against
input field from each evaluation item and should return the generated output as a string.expectedOutput by the evaluators attached to the evaluation. See the SDK reference for Python and TypeScript for the full API.3
View Results
Monitor progress and results in Test Runs.
Best Practices
Organizing Evaluations
- Use descriptive names: “Customer Support - Refund Requests” is better than “Evaluation 1”
- Tag consistently: Create a tagging convention (e.g., by feature, model version, or test type)
- Version your evaluations: Include version numbers in tags when testing prompt iterations
Building Effective Test Cases
- Cover edge cases: Include unusual inputs, long prompts, and potential failure scenarios
- Balance quantity and quality: A smaller evaluation of high-quality test cases beats a large evaluation of weak ones
- Include negative tests: Add cases where the expected behavior is to refuse or ask for clarification
Maintaining Evaluations
- Update regularly: Add new test cases as you discover new patterns
- Remove outdated cases: Delete test cases that no longer reflect current requirements
- Review failed cases: Investigate failures to determine if the AI is wrong or the expected output needs updating
- Clone before major changes: Duplicate an evaluation when testing significant prompt or model revisions
Related
- Evaluation Overview - Understand the full evaluation framework
- Evaluators - Configure scoring logic for your evaluations
- Test Runs - Analyze evaluation results
- Simulation Evaluations - Create multi-turn scenarios for simulations
